This MGMA white paper analyzes the evolution of patient safety and highlights vital management issues related to delivering quality patient care in ambulatory surgery centers and physician practices. Highlights include:
- Developing a "culture of patient safety"
Deciphers the evolution of patient safety in physician practices and builds the case for establishing a culture of patient safety in which clinicians and administrative staff alike collaborate on both clinical processes and clinical support processes.
- Patient safety in hospitals vs. ambulatory settings
Outlines patient safety issues that are unique to ambulatory surgery centers and physician offices.
- Patient safety infrastructure
Encourages administrative policies and procedures as the framework for patient safety.
- Practice administrators as the "Chief Safety Officer"
Encourages collaboration and leadership in the physician office and defines the role of practice leaders and administrators as "Chief Safety Officer."
Why make patient safety your priority?
"Safety is a property of the health care delivery system. While competent, high-performing clinicians are important, safety is primarily determined by administrative processes and procedures. Therefore, you are a key player in establishing a safe environment for your patients – and your employees, as well. As a leader in your practice you can inspire your staff and your practice to implement systems improvements. Use MGMA's white paper on patient safety as a guide to make a real impact on the quality of care in your practice today."
– William F. Jessee, MD, FACMPE, CEO and president, Medical Group Management Association